20 Best American Express Work From Home Jobs
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This company has been known for their superior customer service for many years. Headquartered in New York, New York, American Express has more than 63,500 employees worldwide and posts nearly $32 billion in annual revenue. Products and services offered by the company are available in over 130 countries and used by more than 102 million American Express cardholders worldwide. Customers use their cards to make more than $888 billion in purchases every year, making American Express the world's largest card issuer by purchase volume. Employees tend to give a positive overall rating when asked what it’s like to work for American Express.
Credit card companies — specifically American Express — hire hundreds of virtual customer care representatives to handle their customer service. Whether youre a tenured travel professional or just starting your travel career; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role is for you. With an intensive paid training and coaching program, heres your chance to become a highly skilled Travel Consultant. As I mentioned previously, there are other virtual positions with American Express that you might want to learn more about, especially if customer service isn’t something that you’re interested in. Also, I want to mention — since these jobs at American Express go so quickly — you can set up an alert via American Express that will let you know when virtual positions are open. Flexible to service our business customers nights and/or weekends, including some holidays, we are specifically hiring for full-time employees.
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Inevitably, some customers will be upset, and you will have to diffuse the situation and maintain your composure. In doing so, customers will remain happy, and American Express will be able to retain its current customers. Your schedule may vary from week to week, but you’ll have some say in when you’re available to work.
At American Express, we are more than just a Card, we partner with business owners to offer the products and services to help them grow and run their businesses more efficiently. Our services are 24/7 for one-on-one help, dedicated to small business owners. Card-members speak with representatives who understand their business and focus on helping resolve their issues to enable them to exceed their business goals. The story of America is written in every small business, and American Express is here to support small businesses everywhere. The trade-off of the great employee benefits package is that this is a true full-time job. Schedules are fixed and you’ll need to have availability at any time of day, including nights and weekends.
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But if this is the right job for you, you’ll think of it as more opportunities to help customers, and in turn, to increase your chances of closing sales. On top of these basic requirements, there are a handful of professional skills you’ll need to secure a position. Since building solid relationships with its customers is critical to its business, American Express looks to hire only the best customer service representatives out there. This position contributes to designing, developing, troubleshooting, debugging, and evaluating software systems to meet customers’ needs.
He also assesses the progress of the employees and makes recommendations to the management regarding individual employees, and also advises the management on employee development. He/she assesses the needs of the organization and develops a training routine for employees to match the standards by the management of the organization. Strong research skills, collaboration, and many other notable skills are indeed valuable and indispensable in this role. Note that the success of this role is dependent on the realization of what an average customer of the American Express wants at every given time and the willingness of the organization to match same expectations.
Regional Engagement Manager- Washington, DC
If you’re new to coding and developing software, this could be an ideal remote position for you. AMEX hires entry-level software developers to help build next-generation apps and AI to protect customers from fraud and improve their overall experience. American Express is well-known for its rewards credit cards and banking products. The company has actually been around since 1850, but you may notice there are no physical retail locations. You might make phone calls to clients, set appointments, complete paperwork, process expense reports, assist with hiring and training, and more.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week. Administrative assistants with American Express tend to work with people in the company’s highest positions to provide them with an extra set of hands for various tasks. As a sales manager, you’ll be responsible for overseeing a sales team that generates leads, contacts prospects, builds relationships with potential clients, and continues to help current clients. The positions will also require you to communicate with suppliers as needed, create and follow through with a budget for clients, and invoice and collect payments from clients for meetings. These positions will require you to be comfortable being part of a remote team that consistently collaborates on projects, and some travel and on-site work will be a requirement.
Remote Travel and Lifestyle Consultant
Salespersons also know how to talk to customers well, so sales experience can always help you with this type of roll. Shifts run 24/7, so night and weekend hours are required in most locations. The American Express website says you can earn an average of $16.13 per hour with top performers potentially earning $28 per hour including base pay and incentive cash. Other requirements include strong verbal and written communication skills as well as being a good listener.
After training – in my experiences, they give you time to get your feet wet and a little leeway because you’re learning. Employees receive innovative learning experiences to help them build new skills, reach career goals, and more. For many of the remote jobs, you’ll be able to choose from various flexible shifts that meet your preference, whether it’s evenings, weekends, or core hours during the work week. Staffers are divided into hybrid, on-site, and fully remote positions, and all employees are permitted to work from anywhere they choose for up to four weeks per year.
Managing the building's monthly and quarterly reporting requirements, including oversight of general ledger data and the preparation of consolidated results, financial statements, and tax filings. Develop pricing strategies based on quantitative data analytics and provide recommendations on key financial / commercial terms during merchant negotiations. Evaluate business cases for various merchant pricing scenarios, model P&L impacts, and perform... Enhance and redevelop models, as required, including data selection, validation, ongoing monitoring and governance. Update model documentation submitted to internal validation teams and external regulators.
American Express is an extremely reputable, long-standing financial company. Everything from business loans, to credit cards to travel plan assistance. The idea of working for such a well-known company is amazing in and of itself, but to get to work from home for American Express is really incredible. As a customer care specialist with American Express, you will be responsible for evaluating and analyzing customer's account information and recommending products or services to their cardmembers. As an American Express Travel Counselor, your job is to take customer calls and help them create their dream travel experiences. You’ll be booking hotels, rentals, and flights, but you’ll also be working one-on-one with each customer to help them make fantastic vacation plans that they might not be able to coordinate themselves.
What you might not realize about American Express is that these concierge services are some of the many roles that American Express hires out to remote employees. And in addition to customer care, they’ll hire at-home workers to work in their Travel Agent roles. The various skills needed in this job include professional customer service skills, interpersonal skills and good communication skills.
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